Spectrum Network Services Agreements typically include a combination of periodic, scheduled on-site network maintenance visits provided at a fixed price; and prepaid “on-call” Technical Support Services that can be performed remotely or on-site as appropriate and priced on an hourly basis.

Fees for Network Maintenance Services are based on the network environment, the type and quantity of equipment to be maintained under the agreement and frequency of scheduled visits.

Technical Support Services also cover unscheduled services such as: technical support calls, emergency calls, adding desktop computers to the network, recovering from system or desktop crashes, replacing equipment, adding additional hardware or software, help desk telephone calls, equipment research or product pricing, etc., that do not fall under the regularly scheduled Network Maintenance Services.

Some of Spectrum's Network Services clients include:

• Aerojet
• American Educational Research Association
• American Sociological Association
• ARC Automotive
• Arlington Primary Care
• British American International Corporation
• Beaty-Haynes & Patterson
• Community Associations Inc.
• Council on Governmental Relations
• Crofton Medical Group
• Datatel
• Furnitureland, Inc.
• Keystone Asset Management
• National Fair Housing Alliance
• National Democratic Institute
• Princeton Data Source
• Public Citizen
• Sciences International
• Scribner Hall & Thompson LLP
• Sequa Can Machinery
• Shoreland Freezers
• Woodberry Forest School